Cancellations and Refunds Policy

Order Cancellations:

  • Orders can be cancelled within 24 hours of placing them by contacting our customer support.
  • If the order has already been shipped, it cannot be cancelled, but you may return it following our returns process.

Returns:

  • Products can be returned within 30 days of receipt if they are in their original condition and packaging.
  • To initiate a return, contact customer support for a return authorization and shipping instructions.
  • Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.

Refunds:

  • Once we receive and inspect the returned product, we will process the refund within 7-10 business days.
  • Refunds will be issued to the original payment method used for the purchase.
  • Shipping fees are non-refundable unless the return is due to our error.

Exchanges:

  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact our customer support.

Non-returnable Items:

  • Gift cards and downloadable software products are non-returnable and non-refundable.

Contact for Returns: